Frequently Asked Questions
Everything you need to know about your colorful journey with us.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary depending on the destination and customs processing.
What is your return and exchange policy?
We accept returns of unworn, unwashed, and unaltered items with original tags attached within 30 days of purchase. Please note that items marked as 'Final Sale' cannot be returned or exchanged.
How do I care for my FARM Rio garments?
To preserve the vibrant colors and delicate fabrics, we recommend following the specific care instructions on the inner label. Most of our pieces benefit from hand washing in cold water or professional dry cleaning.
Do you offer international shipping?
Yes, we bring the spirit of Brazil to the world! We ship to over 50 countries. Shipping costs and import duties are calculated at checkout based on your location.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free installment options like Afterpay and Klarna.
How can I track my package?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.